Help & FAQ

We hope you love your purchase, however if you do want to return something to us, send your item back within 14 days of receiving the product. Due to the nature of the products, we can only accept returns from unopened packaging. Please notify us of your intention to return the product via post or email to:

Please allow 5-7 working days from when we receive the item for the return and refund to be processed. You will be notified via the email addressed associated with the order. Please note your bank may require additional time to processed this transaction (typically 3-5 business days). Shipping charges are non-refundable.

Lilly & Park

ATTN: Returns

30 Tolland, Monkton Avenue

Weston super Mare

North Somerset

BS24 9DH

Currently we are only able to ship products to the United Kingdom.

All of our products are made in the United Kingdom!

Never! We understand the importance of animal welfare that's why we've made extra steps to certify our products as cruelty-free and vegan friendly.

We are always open to new wholesale agreements. Please contact us using the contact form here.

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